Refund Policy

Your satisfaction with NeckGuard Pro™ is our top priority at heartelle.com. We stand by the quality of our product, but if you find yourself dissatisfied, our hassle-free refund policy is here to ensure your peace of mind.

Refund Process

If you are not satisfied with your NeckGuard Pro™, contact our 24/7 chat support within 30 days of receiving your order. Our dedicated team will guide you through the refund process with efficiency and care.

Eligibility for Refund

To be eligible for a refund, ensure your request aligns with our 30-day return policy. The product must be in its original condition. Chat with our support team before initiating the return to confirm eligibility.

Refund Timeframe

Upon approval of your return, we will process your refund promptly. While the exact timeframe for the amount to reflect in your account may vary, it typically takes 5-10 business days. You will receive an email confirmation once the refund is processed.

Contact Us

If you have any questions or concerns about our refund policy, don't hesitate to contact our 24/7 chat support. We are here to provide the assistance you need and ensure your satisfaction with NeckGuard Pro™.

Your trust in our product is valued, and our refund policy is crafted with transparency and efficiency in mind. Thank you for choosing NeckGuard Pro™ at heartelle.com!

© 2024 – Heartelle.com

Heartelle
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